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Privacy Policy

Privacy Policy

Trejhara Solutions Ltd Privacy Notice

Trejhara Solutions Ltd is committed to protecting the privacy of our customers and users. This Privacy Policy outlines how we collect, use, retain, secure, and disclose personal information in our role as a data processor.

1. Purpose for Collecting Personal Information

Trejhara Solutions Ltd owns the software application called SCMProFit, which is used by its clients to capture various types of information, including personal information about the clients and their end customers. Since the software application is hosted by Trejhara Solutions Ltd through the Azure cloud, this personal information is accessible to the company. The specific nature of the personal information collected is detailed in our contracts with clients.

2. Types of Personal Information Stored

The Software Application store the following types of personal information:

  • Registered Company Name
  • Country / City
  •  Address Line 1 / Address Line 2
  •  Zipcode
  • First Name of Contact Person
  • Last Name of Contact Person
  • Designation
  •  Email Address
  • Phone Number
  • Registered Partner ID
  • Customer Name
  • City / State / Zipcode / Country
  • Contact Person First Name
  • Contact Person Last Name
  • Office Code / Name
  • Debtor Name
  • License Type (GST No./PAN No.)
  • Vendor Name
  • Employee ID
  • First Name
  • Last Name
  • License No. (GST No./PAN No.)
  • Shipper/Consignee Name

The specific types of personal information stored are detailed in Client contracts.

3. Use of Personal Information
The personal information stored may be  used for:
  • Communicating with our clients
  • Meeting legal and regulatory requirements
4. Retention of Personal Information
Personal information is retained only for as long as necessary to fulfil the purposes for which it was stored and to comply with applicable laws and regulations. Records generated by Trejhara Solutions Ltd will be maintained in accordance with our data retention policies and as instructed by our clients.
5. Security of Personal Information

We implement various security protocols to protect personal information both in data at rest and data in transit, including:

  • VPN access
  • Antimalware
  • WAF
  • Approval-based access control
  • SSL encryption for data transmission
6. Secure Disposal of Personal Information

Personal information that is no longer required is securely disposed of through appropriate methods. Records generated by Trejhara Solutions Ltd will be disposed of in a secure manner as per our clients’ instructions.

7. Disclosure to Third Parties

We do not disclose personal information to third parties except as necessary to provide our services or as required by law. Third parties are contractually obligated to protect the confidentiality and security of personal information. Records generated by Trejhara Solutions Ltd may be shared with third parties under these conditions. The terms of disclosure to third parties are outlined in our customer contracts.

8. Rights of Data Subjects
As a data processor, we assist our clients in fulfilling their obligations to data subjects. Data subjects have the following rights, which can be exercised through the data controller:
  • Access to personal information
  • Correction of inaccurate information
  • Deletion of personal information
  • Restriction of processing
  • Data portability
  • Objection to processing
The specific additional rights of data subjects and the processes for exercising these rights are described in our customer contracts.
9. Data Subject Requests

Individuals wishing to exercise their rights should contact the data controller (our client). We will assist our clients in responding to such requests in accordance with applicable laws.

10. Data Breach Notification

In the event of a data breach, we will notify the data controller (our client) promptly. The data controller is responsible for notifying affected individuals and relevant authorities as required by law. Our data breach response plan ensures timely and appropriate action to mitigate any harm.

11. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and, where appropriate, notified to you by email. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us at:
Trejhara Solutions Ltd
DPO@TrejharaSolutions.com